privacy policy

what snips is

in short: one photo or short video a day. it seals at midnight. that shapes everything below.

The Service lets you capture one moment per day — a Snip: a photo or a short video. A Snip seals at the end of its day and becomes a permanent part of your timeline. A new Snip is shared with your friends by default (no one else), and you can instead keep one fully private or place it on the public globe. This permanence-by-design is central to the product, and the retention section below explains exactly what it means for your data.

information we collect

in short: your sign-in details, your Snips, optional location, and the technical bits needed to run the app. nothing more.

Account information. You sign in with Apple or Google. From the provider we receive your name (if you share it) and your email address, plus an identifier that links your account. We never see your Apple or Google password.

Profile. Your display name, handle, optional avatar photo, timezone (so “one Snip per day” follows your local day), default Snip audience, and daily-reminder preferences.

Your Snips. The photos and short videos you capture, the time of capture, any note you attach, and the audience you chose for each one. For a video Snip we also store a still poster frame.

Location (optional). If you grant location permission, a Snip can carry where it was taken. On the public globe your exact coordinates are never shown — the position is deliberately blurred and labeled only with a city and country. If you never grant the permission, Snips simply carry no location.

Friends and reactions. Who you are friends with on the Service, friend requests, and the reactions you and your friends leave on shared Snips. We do not access or upload your phone's contact list — friendships happen through invite links you choose to send.

Device and technical data. A push-notification token for your device (so reminders and friend notifications can reach you) and the device platform. When someone likes a Snip on the public globe from the website without an account, we record a one-way hash of their IP address together with a random browser identifier — only to count each visitor's like once. We cannot recover an IP address from that hash.

Feedback. If you send feedback from inside the app, your message is relayed to our inbox by Web3Forms, a form delivery service.

Website analytics. The snips.so website uses Vercel Analytics, a cookie-less, aggregate measurement tool. It tells us how many people visited and from roughly where; it does not build profiles of individual visitors. The mobile app contains no analytics or advertising SDKs at all.

how we use your information

in short: to run the app, keep the globe safe, and send the notifications you asked for. no ads, no profiling, no selling.

• To provide the Service: storing your Snips, showing them to the audience you chose, syncing across your devices.
• To send notifications you control: daily capture reminders, friend activity, and the outcome of public-globe review.
• To keep the public globe safe, as described in the moderation section below.
• To respond when you contact us.
• To debug problems and protect the Service against abuse and fraud.

We do not sell your personal information, we do not share it with advertisers or data brokers, and we do not use it to train AI models.

who can see what

in short: private means you. friends means your friends. the globe means everyone — for one day, with your location blurred.

Every Snip has an audience, and you can change a Snip's audience at any time, including after it seals:

• Private — visible only to you.
• Friends — visible to the friends you have accepted on the Service. This is the default audience for new accounts — though until you actually add a friend, a friends-audience Snip is still seen by no one but you. You can change your default at any time in settings.
• Public globe — visible to anyone in the app or on the website, but only for the calendar day it belongs to. Public Snips show your display name, your note, and a blurred location (city and country at most). Anyone, including people without accounts, can anonymously like a public Snip.

Be thoughtful with public sharing: while a Snip's globe visibility lasts one day, anything publicly visible on the internet can be screenshotted or copied by others during that time, which is outside our control.

moderation of public snips

in short: anything headed for the globe is checked first — automatically, and by a human when the machine isn't sure.

Snips are only reviewed when you choose to make them public. When you send a Snip to the globe, its image and note pass through an automated screen: the image and text are sent to OpenAI's moderation service, which returns safety scores and does not use the content for training. Clearly safe content goes live within seconds; clearly unsafe content is declined (the Snip itself is untouched — only its public exposure); borderline cases are reviewed by a human. Where the law requires it, content indicating child sexual abuse is reported to the relevant authorities. Private and friends-only Snips are not sent through this pipeline.

service providers

in short: a short list of infrastructure companies process data so the app can work. none of them may use it for their own purposes.

We use a small number of providers to operate the Service. They process data only on our instructions:

• Supabase — hosts our database, authentication, and the encrypted storage where your Snips live.
• Expo, Apple, and Google — deliver push notifications to your device.
• OpenAI — automated moderation of public-globe submissions only, as described above.
• Vercel — hosts the snips.so website and provides its aggregate analytics.
• Web3Forms — relays in-app feedback messages to our inbox.

Beyond these providers, we disclose personal information only if the law requires it, to protect the safety of users or the public, or — should the project ever become or join a company — to a successor that commits to honoring this policy. We would notify you of such a change.

retention and deletion

in short: Snips can't be deleted one by one — that's the product. but you can make any Snip private, export everything, or delete your whole account.

A sealed Snip cannot be individually deleted — permanence is the heart of the Service, and the app tells you this before your first capture. What you can always do instead:

• Change the audience of any Snip at any time, including making it fully private.
• Export your data: the app can produce an archive of your Snips and their details.
• Delete your account, in the app under profile → delete account. This permanently removes your account, profile, Snips, media files (photos and videos), friendships, reactions, comments, export archives, and push tokens — the deletion is immediate and cannot be undone. You can also email hello@snips.sofrom your account's address and we will complete the deletion for you.

When you delete your account in the app, we keep a single anonymous note — the leaving reason you picked and how many Snips the account held — with nothing in it that links back to you. We use it only to understand why people leave.

After account deletion, residual copies may persist briefly in encrypted backups before being purged on their normal cycle.

your rights

in short: ask us what we have about you, get a copy, fix it, or have it deleted — just email.

Wherever you live, we extend you the same rights: to access the personal information we hold about you, to receive a copy of it, to correct it, and to have it deleted. If you are in the European Economic Area or the United Kingdom, these correspond to your rights under the GDPR (including objection, restriction, and the right to complain to your supervisory authority); if you are in Israel, to your rights under the Privacy Protection Law; if you are in California, to your CCPA rights — and, as stated above, we do not sell or share personal information for advertising. To exercise any of these, email hello@snips.so. We may need to verify that a request really comes from the account owner.

international transfers

in short: your data lives on cloud infrastructure that may be outside your country, protected by standard safeguards.

Our providers store and process data on cloud infrastructure that may be located outside your country, including in the United States and the European Union. Where a transfer out of the EEA/UK requires safeguards, our providers rely on recognized mechanisms such as standard contractual clauses.

children

in short: you must be 13 or older. we don't knowingly keep data from younger kids.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has created an account, contact us and we will delete it.

security

in short: encrypted in transit and at rest, with access locked down per account — though no system is perfect.

Your data is encrypted in transit and at rest, and database-level access rules ensure each account can only reach its own private data. No method of transmission or storage is completely secure, so we cannot promise absolute security — but if we learn of a breach affecting your personal information, we will notify you as the law requires.

changes to this policy

in short: if this policy changes meaningfully, you'll know before it takes effect.

We may update this policy as the Service evolves. For material changes we will give you notice — in the app or by email — before the change takes effect, and the date at the top always reflects the latest revision.

contact

in short: hello@snips.so — a real person reads it.

Questions, requests, or concerns about privacy: hello@snips.so.